Frequently Asked Questions
& Policies
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What types of classes do you offer, and who are they for?
We offer a wide variety of aerial and fitness classes for youth, teens, and adults. These include aerial silks, aerial hoop, dance trapeze, aerial yoga & hammock, bungee, pole (16+ with parental consent), fitness & ground classes, and private lessons. We also offer youth/tween-specific classes.
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How do I get started if I’ve never done aerial or circus arts before?
You can begin with our Introductory 3-class pass, which lets you try out different classes. Single class visits are also available. Once comfortable, you can join a membership for discounted rates.
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What is the schedule and how do I sign up?
The full schedule is available on our site, where you can log in or create an account to reserve your spot.
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What are the pricing options?
Pricing includes single-class rates, multi-class passes (like the 3-class intro pass), and memberships for regular attendance.
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Where is the facility located and what amenities do you have?
We are located at 1046 University Ave, University Business Center, Rochester, NY 14607. The facility is approximately 13,000 square feet and includes an observation deck, a small gym area, and multiple dance/fitness/acrobatic spaces.
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What safety measures are in place during aerial classes?
All instructors have been internally trained, and many also hold additional certifications in various circus arts or fitness disciplines. We use proper rigging, safety mats, spotters where needed, and require students to fill out waivers. We also limit class sizes to ensure personal attention and safety.
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What should I bring/wear to class?
Aerial Arts of Rochester offers classes to both children and adults for this reason, we ask everyone to be mindful of what they are wearing. We recommend form-fitting athletic clothes (no zippers or buttons that can catch), preferably leggings or long shorts with fitted tops/full coverage sports bras. Please see class listing for specific information about attire. Bare feet or grip socks are recommended. Bring water, and arrive a few minutes early to check in at the front desk and warm up.
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Do you offer private lessons, parties, or events?
Yes. We offer private lessons, birthday parties (youth & tween, adult), field trips, team building, studio rentals (rent-a-room), and entertainment/hire-us for performances.
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What is your class cancellation/refund policy?
You may cancel or reschedule through your client account up to six hours before your class start time. The class payment will not be refunded but will remain in your account for future use. To receive a refund, you must notify the studio by email.
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What is your membership cancellation/refund policy?
To cancel any membership, you must email the studio and request a membership cancellation. Upon cancellation, any remaining visits will be void.
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How do I stay informed about new classes, special events, or promotions?
You can create an account, follow us on social media, and download the app to manage class reservations, see updates, and receive notifications.
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